Privacy Policy

We appreciate that Privacy is important. This Privacy policy applies to all Apps (Android, IOS & Web) under the publisher name of Sproxil. We have devised this privacy policy to explain the privacy practices so that you can learn what information from you is collected, used and disclosed. We collect information from you in order to provide corresponding service and better user experience. With your consent with this privacy policy, your usage and inputs while using our Apps would be collected.

Information we collect

Generally, we collect information from users in order to provide personalized and accurate response about the genuineness of the product for which the request has been put in. The Services may assist users by verifying Identification Codes that are created at the request of our clients and that are used by Sproxil clients on specific products or product packaging. "Identification Codes" consist of identifiers comprised of characters, letters, numerals, bar codes, matrix codes, human-readable markings and machine-readable markings.

We do not collect any personal information. We only collect details required for identification of the user like their phone number, email and name. The information you give us for example when you give us opinions for our application and services via feedback channel, such as email addresses and names.

How we use collected information

We may use your information only for serving you better as below:

  • To personalize user experience;

  • To retrieve product authentication results;

  • To help develop our service. We may use non-personal information to provide, maintain, develop or improve our services;

  • We use the information to operate, maintain and provide to you key features and functionality of our Apps as well as to communicate directly with you such as to email and send push notifications to you. We may also send you service related emails or messages for example changes or updates to features of our Apps, technical and security notices.

How your information may be disclosed

We do not collect any personal information and he do not disclose any personal information. The product identification code is used by us to authenticate the product from the manufacturer of the product or its authorized entity for such purpose.

Third Party Sites

We may provide links to third party sites. The site or the Apps may carry advertisements from other companies. When you click on link of third party in an application, the services or the site, you may leave the application, the services or the site. This policy does not address and we are not responsible for the privacy practices of the apps and sites operated by third parties whether they are linked to or accessible from the App, the services or the site. The inclusion of a link or accessibility of third party websites does not construe as any approval or endorsement of such sites. It is your responsibility to monitor when you have accessed a link to a website or other site that is not part of the Sproxil communication and Sproxil does not undertake any obligation to expressly notify you when you are linking to a website or other site belonging to a third party. Sproxil makes no representations or warranties whatsoever concerning (1) any third party, (2) any products or services advertised or sold by any third party (including, without limitation, the quality, safety and legality of such products or services or the sale thereof), or (3) any offers, deals, coupons or other promotional materials or representations contained or referenced in any Sproxil communication. Any commercial, sales, use, membership, subscription, affiliation, participation, and promotional relationship you may create with any third party, including obligations undertaken by you with respect to payment and delivery of related goods or services, and any other terms, conditions, and warranties or representations associated with such dealings, are solely between you and such third party.

Security

We are concerned about safeguarding the confidentiality of your information. We employ administrative and electronic measures designed to protect unauthorized access and use of your information and app usage history.

Sensitive Information

We ask you to not send us or disclose any sensitive personal information such as religion, race, political ideology/affiliation, bank details, sexual orientation or other beliefs on or through the App or website or otherwise to us.

Reporting

If you have any doubt/question or query about this privacy policy or you have any violations of the privacy policy or abuse of the App, please write to us at gdpr@sproxil.com.

Changes/Amendments to Privacy Policy

We may change our privacy policy from time to time, in case of any change, we will post the changes and we request you to review it periodically. We may notify you of any additional notices or updates as and when we come out with them. In case while reviewing, you do not agree with the modifications or updates, you have the option to immediately stop use of the App and website. Your continued use of the App and website post any such changes will be deemed as your acceptance to such changes.