Dealing with Counterfeit Electrical Products

Schneider Electric, a company that specializes in efficient energy management, recently published a survey conducted in Africa on counterfeit electrical products. The aim of the survey was to assess the current situation in eleven countries across Africa where counterfeiting seemed prevalent. They were also interested in measuring the awareness by professionals about the existence of counterfeit products within their market and analyzing their understanding of its impact to their business and to their consumers.

The survey results show that counterfeit electrical products are widely spread in all the African countries surveyed and even accounts for up to 40 to 80 percent of their markets. Items like sockets, cables, switches, and extension cords are some of the most counterfeited electrical products. A more detailed result of the survey is available here.

Counterfeit and substandard electrical products pose a serious fire safety concern for both professionals and consumers. These substandard products could endanger the lives of consumers and result in unnecessary extra expenses from damage. If you remember the MGM fire in Las Vegas in the early 80s, it was due to combustible materials, including cables, burned at extreme speed and intensity. 84 people lost their lives that day. If you are cutting costs by buying substandard fake materials, you are only delaying and even exacerbating the problem further.

fire counterfeit electrical products

Ways to Spot Counterfeit Electrical Products

Incorrect certification marks – Depending on the country that you live in, there are certain certification bodies that provide verification marks on products to help consumers determine the authenticity of the product they are purchasing. Additionally, given the level of sophistication of some verification marks, counterfeiters sometimes it may be more difficult (although not impossible) to replicate it. This would be the first tip-off to the consumer that the product is not genuine. Most products use the UL number worldwide from a safety and certification company and other products may use alternative verification marks. Be sure to note which ones apply and use that as a tip to verify authenticity.

Instructions, warnings and warranties – Are the instructions on the packaging clear? Do they match the product in the package? Are the warnings equally relevant to the product in the package? What warranties are they offering? Sometimes these counterfeiters just copy and paste a generalized blurb of information on warranties and instructions on any packaging, whether it is relevant to the product or not. Be sure to read the instructions and verify that it matches the product you are purchasing.

Colour – If you have been buying the product for a while, you will come to know what the original colour is supposed to be. Even if you are uncertain, you can verify through the company’s website to ensure it is the right product you are purchasing. This is not perfect as re-branding a product may change the product’s packaging or color.

Printing – Is the printing on the package low quality? Most electrical companies take special care in packaging their products to reflect the high quality nature of the brand. If the print on the package does not match the level of quality you have experienced previously, it is likely the product is not directly from that brand. Pay close attention to the logo on the packaging as well and match it with the logo of the brand you are buying.

Weight – Does the product seem heavier or lighter than usual? Some companies state on their website the exact specification of their products so if the product you have purchased does not match that specification, this may be another tip-off for you.

Price – This is usually an important indicator. If the price of the product is unusually low, there is a high possibility that the product is not from its genuine source.

East African Cables, a premier cable manufacturer that functions in East and Central Africa, realized the issue of counterfeit electrical products much earlier in their business cycle. They searched for easy to integrate technological solutions to incorporate in their current business processes and decided to employ Sproxil’s services. So far, their client’s have had nothing but good news to report regarding this service as seen below.

anti counterfeit solutions electrical cables

counterfeit electrical cables solution


Are you a an electrical company looking for easy-to-implement solutions that protect your brand and ensure consumer safety? Reach out to us via email and let us help you figure out the next steps.

The Effect of Counterfeit Drugs on Tuberculosis

March 24th is World Tuberculosis (TB) day. The purpose of this day is to raise awareness about the TB epidemic and to support all control efforts around the world. This yearly event signifies the date when Robert Koch first discovered and announced the existence of Mycobacterium Tuberculosis back in 1882. Over the years, significant progress has been made towards eradicating the disease worldwide and this is reinforced through annual recognition and a call to action for continuous progress. While we have yet to wipe out TB completely, progress so far has been incredible. According to WHO, “about 37 million lives were saved worldwide between 2000 and 2013 through TB diagnosis and treatment and 86% of people who developed TB and were put on treatment in 2012 were successfully treated.

World tuberculosis day 2015

While significant advances are being made towards eradicating TB, counterfeiters are equally as relentless in their efforts to halt progress by pumping counterfeit and substandard drugs into the market. Tuberculosis can be cured with several rounds of heavy antibiotics with the correct amount of active ingredients. Unfortunately, counterfeiters produce drugs without the right amount of the active ingredient; this can cause the bacteria in the patient’s body to develop resistance to the drugs because the drug is not potent enough to completely destroy the bacteria.

Based on this according to the WHO:

  • Multi-drug resistant TB (MDR-TB) does not respond to standard treatments and is more difficult and costly to treat. MDR-TB is a form of TB that is present in virtually all countries surveyed by WHO. The primary cause of multi-drug resistance is the inappropriate or incorrect use of anti-TB drugs.
  • An estimated 480,000 people developed MDR-TB in 2013. In some cases an even more severe form of multi-drug resistant TB may develop with bad treatment. Extensively drug-resistant TB (XDR-TB) is a form of TB that responds to even fewer available medicines.

Why do substandard TB medication exist in these countries?

– There are unregistered drugs present in pharmacies

– There are food and drug regulatory bodies with limited resources and oversight

– There is weak customs and border control

How can we tackle this?

– Enforce registration policies for all consumer products that enter the market

– Set up in-country facilities to test medicines before they are sold to the public

– Strengthen border control and food and drug regulatory resources

– Partner with organizations working to combat tuberculosis such as Stop TB , TB Alliance , KNCV TBC

– Partner with experienced technology providers to ensure that genuine TB drugs get in the hands of each TB patient


On this World Tuberculosis Day, Sproxil is calling on all regulatory bodies, organizations working to fight TB and healthcare service providers to join this fight against counterfeit drugs.

Let us work to end Tuberculosis worldwide together.

Gaining Back Consumer Trust After A Product Recall

Counterfeit products are damaging consumer trust every day. Consumers, dazzled by the cheaper prices of knock-offs, can be misled to purchase fake versions of products, only to learn that the product does not work as intended. If the brand isn’t actively working to combat counterfeits, the consumer loses trust that she can distinguish between the original and counterfeit versions, and may opt to avoid the brand all together. Sales decline, brand reputation erodes, and the company can lose a significant portion of their market share.

No company is immune: the plague of counterfeit products affects local and multi-national companies, from small shops set up outdoors to big chain businesses.

The good news is that there are several tools and strategies that can help brands fight fakes. Technology, particularly has been a strong driver for innovative anti-counterfeiting solutions, including serialization, track and trace, and packaging design. Consumers can even see these technologies in action. From holograms to authenticity stickers, tamper-evident seals to unique packaging, brands are putting technology’s potential to work.

But what do you do when your product must be recalled? While the solutions mentioned above can be indicators for authentic products, they don’t actually verify authenticity nor do they restore consumer trust after a recall.

Consider the following steps for recalling a product:

  • Crisis Management
  • Communication
  • Awareness
  • Solution Implementation
  • Communication
  • Awareness

Crisis management is not a single department’s duty, but the work of cross-functional teams with a unified goal of protecting the consumer and the brand. The brand must have a crisis management protocol in place, which includes preventive and reactive measures for business-impacting situations. In addition, the communications department, with advisement of the management team, must take necessary steps to convey information to stakeholders, consumers, and even employees. It is the responsibility of this team to alleviate concerns about the brand’s integrity while cross-functional teams work internally to create a solution for the recall.

Awareness and communication appear twice in the list above because they are critical steps in ensuring that everyone affected is involved, educated, and updated on the recall. Several companies have failed due to lack of awareness and communication. Be it embarrassment about the recall or just poor oversight, when awareness and communication is not there, success is limited. With access to other sources of information outside of the company’s control, the ability for the company to manage the situation can become even more complicated. Therefore, proactive communication is key to ensuring that the situation remains in your favour.

communicate with consumers

At every step of the way, when it makes sense, communicate with stakeholders and customers via newsletters, social media, email, and other appropriate channels. Receiving updates makes customers feel like the brand is working actively to protect them.

When a solution is created, educate the consumers on how it works and why that was chosen as the ideal solution. Transparency is key for your consumers to accept why the recall occurred and why the brand’s resolution is the ideal route. Make sure that the solution itself is not too complex or inconvenient for the consumer. The last thing that the brand should do is to put the consumer through more stress by requiring active input through a long, drawn out process.

Once the solution is implemented, continuous awareness efforts and open communication will help regain trust that your brand is capable of fixing mistakes and can keep the customer protected.

With several years of experience in brand protection, Sproxil has been able to assist companies that have faced similar challenges through consulting, solution implementation and brand reputation building. If you are a company facing brand reputation issues and require guidance on how to proceed, contact us at and let us help you.

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Sproxil Awarded Grant from Human Development Innovation Fund

Sproxil Awarded Grant from Human Development Innovation Fund
Grant Will Fund Expansion of Anti-Counterfeiting and Brand Loyalty Services to Tanzania

 Cambridge, MA (­March 16, 2015) – Sproxil®, a leading provider of innovative brand protection and loyalty solutions, has been awarded grant funding from the Human Development Innovation Fund (HDIF) in partnership with DFID, the United Kingdom’s government department responsible for administering overseas aid. The grant will be used to help expand Sproxil’s business into Tanzania and to educate consumers about the health risks associated with counterfeit products.

Sproxil’s award-winning anti-counterfeiting service, Mobile Product Authentication™ (MPA™), is a free service that safeguards consumers by giving them the tools to differentiate between fake and genuine products through the use of a mobile phone. The solution already protects products across multiple industries, including pharmaceuticals, consumer packaged goods, electrical cabling, automotive parts and home goods. MPA is widely trusted by leading pharmaceutical companies to curb the multi-billion dollar counterfeit drug industry.

The MPA service is simple to use and can be accessed by any mobile phone. Before purchasing a product, the consumers scratch a label to reveal a unique, one-time use code. They then SMS text the code to a secure number provided on the product package. Within seconds, Sproxil notifies the end user, via SMS, of the result. Alternatively, end users can verify using Sproxil’s iOS, Android, and Blackberry mobile apps, by web, or through the company’s call center to get results in their local language. The company provides the most channels to verify products instantly.

We are grateful to HDIF for recognizing the value and importance of Sproxil’s efforts to protect consumers from the dangers of counterfeit products,” states Danielle Goldschneider, Sproxil’s Strategic Partnerships Manager. “We believe our services will make a significant impact on decreasing the amount of dangerous counterfeit products, specifically healthcare products, which continue to infiltrate the market in Tanzania.”

Drug counterfeiting is a global crisis: according to the World Customs Organization, the counterfeit drug market is estimated at $200 billion with over 700,000 deaths each year due to fake malaria and tuberculosis drugs alone. Counterfeiting has serious economic impacts as well. A report conducted by the Confederation of Tanzanian Industries (CTI) concluded that Tanzania was losing between 15 to 25 percent of the total domestic tax revenues due to counterfeit products.


About Sproxil

Sproxil® is an ISO 27001 and ISO 9001 certified social enterprise that uses mobile technology to combat counterfeiting and increase brand equity with innovative, consumer-focused product protection and targeted marketing solutions. Its award-winning Mobile Product Authentication™ (MPA™) service helps ensure goods are not counterfeit or compromised, empowering consumers to verify product genuineness by SMS, mobile app, web or voice. Compatible with any tangible item, MPA is widely used by leading pharmaceutical companies to curb the multi-billion dollar counterfeit drug industry. MPA also protects products across multiple industries, including personal care, automotive aftermarket parts and electrical cables.

The company has been recognized globally for its efforts against counterfeiting and is endorsed by regulatory bodies in Nigeria and Kenya. Sproxil received the U.S. Patent and Trademark Office 2013 Patents for Humanity Award in Information Technology, the 2010 IBM SmartCamp Boston Award and the 2009 Clinton Global Initiative Outstanding Commitment Award. In 2013, Sproxil was named the most innovative company in healthcare and #7 overall by Fast Company Magazine. Headquartered in Cambridge, Massachusetts, United States, Sproxil has operations in India, Ghana (serving West Africa), Kenya (serving East Africa), Mexico, Nigeria and Pakistan, with the ability to execute projects on six major continents.

For more information and a full list of Sproxil’s solution suite, please visit


About the Human Development Innovation Fund

The Human Development Innovation Fund (HDIF) is a £30 million, five-year programme funded by the United Kingdom Government. HDIF seeks to catalyse the development, testing and scaling of innovative models of service delivery, use of Information and Communication Technologies for Development (ICT4D), and product solutions in health, education and WASH (water, sanitation and hygiene). The intended impact of HDIF is improved human development outcomes for poor people in Tanzania, with a focus on non-state actors and the effective utilization of public private partnerships.




Fake Automotive Parts: The Rising Problem

counterfeit car parts

Never judge a book by its cover is a very apt phrase for the automotive world given the level of counterfeit sophistication that exists in this industry. Fake airbags, tires, spark plugs, and oil filters are just a few of the many illicit auto parts gaining popularity in the last few years.

According to the Association for Safe International Road Travel, nearly 1.3 million people die in road crashes each year; that’s about 3,287 deaths a day globally. They stated that “unless action is taken, road traffic injuries are predicted to become the fifth leading cause of death by 2030.”

One of the top ten causes of car accidents is defective automobile parts, which could be as a result of counterfeit parts such as airbags malfunctioning during use. The issue is not only seen within the borders of emerging markets: developed markets also see their fair share of counterfeit automotive parts primarily because exports can come from the same sources.

Additionally, while it may be easier to spot counterfeit luxury products, the same rules do not necessarily apply for automotive parts. Automotive part counterfeiters can fool even the most expert auto repair specialists into using fake parts. With lower costs, lower standards, and features indistinguishable to their genuine counterparts, fake automotive parts are a lucrative but deadly business.

Dangers of counterfeit auto parts

Fake auto parts are not like fake purses; real danger can be associated with their use:

  • Fake auto parts are generally substandard, which can put the consumer in harm’s way
  • Use of fake auto parts may not fit the car’s specifications and can lead to more mechanical complications with the vehicle and potentially cost more to fix
  • Sale of counterfeit versions causes an economic problem for the businesses in the automotive industry and consumer trust in their current products can decline from negative experiences with fake products

danger of counterfeit auto parts

How to spot a fake automotive part

  • The pricing does not match the typical online price listed. If the part you were sold is typically much cheaper than the Manufacturer Retail Price (MRP, which can be found on the brand’s website), it may be an indication of a possible fake product
  • The packaging of the part appears to be low quality. The level of thickness of the packaging material may provide a hint as to the product’s quality level. Even if you are not installing this part by yourself, it is better to re-confirm with the auto specialist by asking to see the packaging. This extra step could save your life
  • If you have an old part that you would like to replace, compare it to the new one you are replacing it with. Are they similar? If not this is an indication this is a counterfeit product as well. Note that the look of parts may change a bit over time depending on the manufacturer. Check with the manufacturer for more information

 What can be done?

  • Original manufacturers should increase consumer education about fakes and publish information on their websites that will help consumers distinguish the original from the fakes
  • Auto-retail shops should have an established purchasing method that guarantees genuineness. Shops should also audit their suppliers to ensure that the products are coming from a legitimate, legal source
  • Technological solutions like Sproxil should be incorporated into their business processes as it helps everyone in the distribution process authenticate the products; even the end consumer can verify that what they have is genuine simply by using their mobile phone

Child Mortality and Counterfeit Medicine

2015 was set as the target year to reach the eight Millennium Development Goals (MDGs). The fourth goal relates to a topic receiving a lot of attention lately: reducing child mortality. Childhood mortality is an indicator of a country’s public health position, which translates to the country’s socio-economic development level. While some countries have made significant progress in achieving this goal, others are struggling to tackle this problem. Child mortality could be caused by a variety of reasons such as the prevalence of life threatening diseases in the country, unsanitary environments, lack of financial resources, limited access to healthcare, and even ingestion of dangerous counterfeit medication. noted that Ghanaian children in 2010 suffered 110 deaths for each 1,000 children under five: a startling 11% of children. A very common source of these deaths was due to malaria. In fact, according to the World Health Organization, 7% of child deaths are caused by malaria. Not by coincidence, anti-malarial drugs are one of the most counterfeited drugs in Sub-Saharan Africa. From the incorrect dose of the active ingredient to no active ingredient at all, fake medicines have been found to have deadly impacts on their users.

Precautionary measures can be put in place such as protecting children with mosquito nets and repellants and spraying the house with insecticides. While this can significantly reduce likelihood of getting bitten, people can still be left vulnerable to disease-carrying mosquitos. This is why it is so important that consumers have access to effective, legitimately sourced anti-malarial drugs.

Causes of child mortality

Counterfeiting anti-malarial drugs is a vicious attack on the worldwide public health system. This attack is sometimes understated and ignored but happens to account for deaths of children under five who otherwise had the potential to be productive members of society.

 Combating counterfeit anti-malaria drugs requires:

  • A sustainable technological solution.
  • A strong involvement and collaboration of drug regulatory bodies with solution providers in countries with a prevalence of malaria.
  •  Strategic partnerships with organizations that create awareness and educate consumers to enable a malaria-free future exist in these countries. Organizations such as Fight the fakes and  Malaria no more work hard to raise awareness and reduce unnecessary deaths.

As 2015 progresses and countries strive to achieve their MDGs, it is important to make smart moves to ensure that these goals are met. Integrating the right solutions into your current systems goes a long way in helping achieve the goals. Let us invest in the lives of these children, the leaders of tomorrow.




end malaria end counterfeiting

Press Release: Sproxil Appoints Anand C. Mehta as Head of India Operations

sproxil india anand c mehtaCambridge, Mass., U.S.A. & Thane, India (February 19, 2015) – Sproxil®., a leading provider of world-class brand protection, is proud to announce that Anand C. Mehta has been appointed Head of Sproxil’s Indian operations. In this role, Mehta will be responsible for managing the staff and leading the development and execution of Sproxil India’s expansion plans. He will be directing the management of the Company’s corporate relationships with customers, vendors, regulators and shareholders. Sproxil India delivers the Company’s award-winning Mobile Product Authentication™ (MPA™) technology to the country, specializing in marketing communications, loyalty program development and anti-counterfeiting. The local operation currently serves multiple industries including FMCG and automotive parts.

Mehta has over 18 years of experience in operations management, strategic marketing and business development. Prior to joining Sproxil, he was the Chief Marketing Officer at Motoring Ahead & at Think as Consumer, a growth acceleration and outsourced marketing firm focused on startups and SMBs. Prior to that, Mehta held leadership and management positions including Vice President of Marketing for Schneider Electric India, Vice President of Marketing & D-TAC for Smartlink Network Systems Ltd. and Associate Vice President at D-Link India Ltd.

“We are confident that Mr. Mehta will accelerate our company’s growth within India, making Sproxil the trusted market leader in the country for brand loyalty solutions and product authenticity verification services,” states CEO Ashifi Gogo. “His strong drive and unique experience in marketing strategy positions Sproxil India for tremendous growth and success. We look forward to seeing our local operations continue raising the standard for innovative brand protection and marketing services in the country.”

 About Sproxil

Sproxil is an ISO 27001 and ISO 9001 certified social enterprise that uses mobile technology to combat counterfeiting and increase brand equity with innovative, consumer-focused product protection and targeted marketing solutions. Its award-winning MPA solution helps ensure goods are not counterfeit or compromised, empowering consumers to verify product genuineness by SMS, mobile app, web or voice.

Compatible with any tangible item, MPA is widely used by leading pharmaceutical companies to curb the multi-billion dollar counterfeit drug industry. MPA protects products across multiple industries, including personal care, agro-chemicals, automotive aftermarket parts and electrical cables. Sproxil’s mobile marketing and consumer loyalty services help brand owners increase consumer loyalty and differentiate themselves from competitors.

The company has been recognized globally for its efforts against counterfeiting and is endorsed by regulatory bodies in Nigeria and Kenya. Sproxil received the U.S. Patent and Trademark Office 2013 Patents for Humanity Award in Information Technology, the 2010 IBM SmartCamp Boston Award and the 2009 Clinton Global Initiative Outstanding Commitment Award. In 2013, Sproxil was named the most innovative company in health care and #7 overall by Fast Company Magazine. Headquartered in Cambridge, Massachusetts, United States, Sproxil has operations in India, Ghana, Kenya, Mexico, Nigeria, and Pakistan, with the ability to execute projects on six major continents.

For more information and a full list of Sproxil’s solution suite, please visit




Sproxil + Fight The Fakes Campaign

Fake medicines are a serious threat to the safety and well-being of every individual. Over 700,000 people die yearly from counterfeit drugs alone. Because consumer education is highly important, Sproxil has partnered with the Fight the Fakes campaign to increase awareness to improve the outcome of every consumer’s well being. Our CEO, Ashifi Gogo goes into detail in the video below about the partnership with Fight the Fakes and why it is necessary?

Want to partner with Sproxil to continue to combat counterfeiting? Contact Us

Seven Ways to Spot Fake Luxury Products

Valentine’s Day is just around the corner and while some have it all figured out, others still may not know what to get their significant other. If you are in the latter group, you are in luck: this weekend, small businesses and major retailers alike are having eye-catching sales on luxury gifts for that special person in your life.

Unfortunately, counterfeiters are also trying to take advantage of the holiday.

While many of these small businesses do sell genuine products, some businesses are selling the counterfeit versions – especially online. These businesses may not even know that they’re selling counterfeits: when they source goods from “trusted” distributors, they may be tricked into thinking that the fakes are original. Unfortunately, some of these business owners have not educated themselves on how to detect fake products, and ultimately, the consumer gets duped.

Over the years, Sproxil has been helping brands protect their products by enabling consumers to verify that the items they are purchasing come from a genuine, legitimate manufacturer. We’ve learned a lot about how to detect fake luxury items. With that said, here are seven ways to spot fake luxury products:

  1. The anti-counterfeiting golden rule: If the price is too good to be true, it probably is. Check the website of the brand or check their authorized retailers’ websites to compare pricing.
  2. If a brand name item is not purchased from an authorized retailer, there is a chance it may be counterfeit. Most fashion designers sell their products through major retailers like Saks Fifth Avenue, Nordstrom, Macys, and Neiman Marcus. If you decide to purchase from retailers not publicly authorized to sell the brand, there is a good probability that it may not be original. However, many smaller retailers do buy direct from fashion designers or from bigger retailers, so don’t jump to assumptions so quickly!
  3. The quality isn’t the same. If the material does not look or feel like its high quality, genuine counterpart, it’s likely counterfeit. However, really good versions of knock-offs do exist and stolen products can hit retail shelves, so it’s important not to view this as the only way to determine a product’s authenticity. Be on the look out and educate yourself by checking brand websites and blogs on ways to determine a product’s authenticity via inspection.
  4. There are typos. Be wary of wrong spelling on the labels of products as this could be a major indication of a counterfeit item. Also be mindful of the term “100% genuine” on the label as it may indicate the opposite.
  5. The packaging is different or of lower quality. Luxury Fashion designers take their time to make sure every single detail is accounted for. If the packaging is miscolored, not well put together, unfamiliar, or just seems off, that may be an indication that the product itself is not from the brand and is counterfeit.
  6. The buttons are not engraved. While not all fashion designers do this, most use customized engraved buttons on their clothing. Some designers are even famous for specific features (like Christian Louboutin’s red-lacquered soles) so make sure that those details are there.
  7. Uneven and incomplete stitching. The original products typically have more stitching per inch than their fake counterparts.

While consumer education is really important, even the most expert shoppers can get fooled by a counterfeit. With Mobile Product Authentication™, Sproxil partners with brands to make sure that their customers only spend their time and money on the real thing.


how to spot fake luxury items

Do you have any creative suggestions on how to detect counterfeit luxury items? Share with us in the comments!

Dangers of Fake Dietary Supplements

The convenience of fast food has become the gift and the curse of the working class over the years. While it provides quick, filling meals for those with no time to cook, it lacks the necessary nutrients every working adult needs to function effectively in their lives. As such, many of the working class people today have become very reliant on supplements to help them improve their diets.

Even for those who don’t indulge in fast food, supplements are important for maintaining general health and well-being. A simple search for a specific supplement will return countless websites and blogs that swear by the product and its health benefits.

Recently, there have been a lot of news articles about the distribution of counterfeit supplements through four major retailers in the United States. These supplements are said to contain fillers with other herbs and ingredients not stated on the product packaging. This poses a great risk to consumers: these supplements may contain ingredients not listed on the packaging and can cause dangerous allergic reactions. For example, a “gluten-free” supplement that actually contains wheat ingredients could be life threatening if a consumer has a very severe reaction to gluten.

Fake dietary supplements

The dangers of purchasing fake supplements:

  • You waste money and resources on a product that will not give the desired result
  • They may contain inaccurate levels of the active ingredients in the supplement, which may pose a risk to you
  • You could have a life threatening allergic reaction to one of the ingredients not listed on the bottle
  • The unlisted ingredients may also interact with other medications you may be taking, which can cause more complex health issues

While there are limited resources in detecting fake supplements at the consumer level, here are some points to keep in mind when trying to verify these supplements without product verification technology.

How to detect these fake supplements:

  • The dietary supplement claims to be a good alternative to FDA approved drugs
  • The products are strongly promoted via email but are hardly available in stores (Be wary even in trusted stores)
  • The manufacturer makes claims that may seem too good to be true
  • There are obvious typos, poor quality packaging, or the odor is different

It is important that consumers become more aware of issues associated with purchasing fake dietary supplements and the ways to help detect fake supplements.

If you are a pharmaceutical company, nutritional supplement company, dietary supplement manufacturer facing these counterfeit issues, Sproxil can help you avoid these issues with supply chain protection and consumer-facing services. Our verification system helps the company build trust with its consumers by assuring them of the genuineness of the product being sold to them. Visit for more information.

Do you purchase dietary supplements online or in store? Have you been a victim of fake dietary supplements recently? Leave a comment below and tell us about it.